Cyber crime helpline India — who to call, what to do.
India faces over 3,000 cyberattacks per organisation per week. Whether you've been hacked, scammed, or received a suspicious government message — this free guide covers exactly who to call and how to report it.
Always freeNo account neededUpdated March 2026Covers CERT-In reporting
1930
National Cyber Crime Financial Fraud Helpline
Call immediately if money was stolen — 24/7 · Toll-free · All states
⚠️ Money stolen or account compromised right now?
Call 1930 immediately — India's 24/7 cyber financial fraud helpline. The faster you call, the higher the chance of freezing the fraudulent transaction. Also report at cybercrime.gov.in.
📞 All Cyber Crime Helpline Numbers — India
🚨 Financial Fraud Helpline
1930
24/7 national helpline for online financial fraud. Call immediately if money was stolen.
Collect all evidence first — screenshots, transaction IDs, bank statements, email headers, URLs, chat logs. The more you have, the stronger your case.
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For financial fraud — call 1930 immediately. This hotline can coordinate with banks to freeze fraudulent transactions. Time is critical.
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Go to cybercrime.gov.in → Report Cyber Crime → File a complaint. Select the appropriate category. You'll receive an acknowledgement number.
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For organisation-level incidents: email incident@cert-in.org.in or call CERT-In at 1800-11-4949 (toll-free).
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You can also file an FIR at your nearest police station. Ask for the cyber crime officer. Bring printed copies of all your evidence.
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For Maharashtra specifically: use mahapolice.gov.in for online FIR. Most other states have similar portals — search "online FIR + your state."
⚠️ Spotted a Fake Government Message? (dotgoi / GOI Scams)
A large number of Indians search for "dotgoi" or similar terms after receiving suspicious SMS messages claiming to be from the Government of India. These are almost always phishing scams.
🚩 Fake GOI / dotgoi SMS
Messages from "GOI" asking you to update KYC, claim a reward, or verify your Aadhaar via a link. These are phishing — do NOT click.
🚩 Fake TRAI / Telecom Notices
Calls or SMS claiming your number will be disconnected unless you "verify." Real TRAI notices never threaten immediate disconnection.
🚩 Fake Income Tax Refund
Messages claiming you have a pending IT refund and need to enter bank details. The real IT refund portal is incometax.gov.in only.
🚩 Fake Digital Arrest Calls
Callers impersonating CBI/police claiming you're under "digital arrest." This is not a real concept. Hang up and report to 1930.
What to do: Do not click any links. Forward suspicious SMS to 1909 (TRAI spam reporting). Report at cybercrime.gov.in. Real government communications will never ask for OTPs, passwords, or immediate payments via link.
🏥 For Hospitals, NGOs and Schools in India
India's healthcare and NGO sectors face over 60,500 cybercrime searches monthly — and most organisations have no IT team to respond. Teradef provides free, AI-powered incident response guidance available 24/7.
Free Cyber First Aid for Your Organisation
AI-powered emergency guidance for Indian hospitals, NGOs, and schools — ransomware, data breach, phishing attacks. Free, 24/7, no account needed. Plain language, no jargon.
Never share OTPs with anyone — not even someone claiming to be from your bank, TRAI, or the government
Enable two-factor authentication on your email and banking apps
Verify government communications only through official portals — never through links in SMS
Use unique passwords for banking, email, and work accounts — never reuse them
Report suspicious calls/SMS immediately to 1930 (financial fraud) or cybercrime.gov.in
❓ Frequently Asked Questions
What is the cyber crime helpline number in India?+
The national cyber crime financial fraud helpline is 1930 — available 24/7, toll-free, across all states. For all other cybercrimes, report online at cybercrime.gov.in. For organisation-level incidents, contact CERT-In at 1800-11-4949 or incident@cert-in.org.in.
How do I file a cyber crime complaint in India?+
File online at cybercrime.gov.in — India's National Cybercrime Reporting Portal. For financial fraud, call 1930 first. You can also visit your nearest police station and ask for the cyber crime officer. Always keep a copy of your acknowledgement number for follow-up.
What is CERT-In and how do I contact them?+
CERT-In (Indian Computer Emergency Response Team) is India's national cybersecurity agency. Report incidents at incident@cert-in.org.in or call 1800-11-4949 (toll-free). CERT-In handles incidents affecting organisations, critical infrastructure, government systems, and websites.
What should I do if I got a fake GOI or dotgoi message?+
Do NOT click any links. Forward the SMS to 1909 (TRAI spam reporting). Report at cybercrime.gov.in. Real government communications will never ask for OTPs, passwords, bank details, or immediate payments through SMS links. The real Government of India portal is india.gov.in.
What happens after you file a cyber crime complaint in India?
After submitting your complaint on the National Cyber Crime Reporting Portal (cybercrime.gov.in), you receive an acknowledgement with a complaint number. The complaint is reviewed by the local police jurisdiction and may be transferred to the state cyber cell. For financial fraud, the Golden Hour response team — active in many states — can sometimes freeze fraudulent transactions if reported within 24 hours.
Call 1930 (National Cyber Crime Helpline) immediately if you've lost money — this connects to the Citizen Financial Cyber Fraud Reporting and Management System, which can request banks to put a hold on the transfer before it clears.
Most common cyber crimes in India right now
▸UPI / payment app fraud: Fake "reversal" requests or QR code scams on Google Pay, PhonePe, and Paytm. Never scan a QR code to receive money — scanning sends money, not receives it.
▸KYC fraud: Calls claiming your bank account or SIM will be blocked unless you complete "KYC verification" immediately. Banks never ask for OTPs or card numbers over a call.
▸WhatsApp impersonation: A message from a contact's number (often already compromised) asking for urgent money transfer or OTP. Always verify by calling the person directly.
▸OLX / Quikr scams: Fake buyers for items you've listed, paying via fake "Army" payment apps or requesting your card details to "send payment."
▸Part-time job / task scams: Requests to complete "tasks" like liking YouTube videos for daily pay — after initial small payments to build trust, a larger "investment" is requested and disappears.
Report all of these at cybercrime.gov.in or call 1930. Use Teradef's free Cyber First Aid above if you need immediate guidance on what to do right now.